The "Art of Luxury Selling" is the result of proactively and professionally performed retail core competencies at the point of sale (POS). This book describes a holistic consulting and training approach, with a 360° view on all aspects of luxury retail sales and service at the POS.
Presenting and selling luxury creations is an honourable, magnificent, and versatile profession. It requires the perfect blend of brand expertise, product value knowledge, customer empathy, selling skills, presentation savoir-faire, style consultation, and service excellence.
May this book provide all its readers with new ideas and insights, helping establish a culture of superior service excellence!
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